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Commerce In development

Project in development

Commerce OS

Products that describe themselves. A store that answers its shoppers.

Built for
Online brands and commerce teams
Industry
Commerce
Project Type
AI-native commerce platform

Description

Commerce OS is an AI-native platform for running online stores, in development. It covers the store itself, the catalogue, orders, customers and payments, with AI doing the repetitive work around them.

Upload product photos and the AI writes the product copy from the images and details, ready for a person to review and publish. On the storefront, an AI shopping assistant answers shopper questions about products and orders. Every product page is built to be found, with search and AI-answer metadata generated automatically.

People stay in charge of what goes live: AI drafts, the team approves.

Deployment options

Available as a subscription or as a deployment on your infrastructure, subject to the agreed scope. Forward Deploy retains the software’s intellectual property; usage rights, fees, support and running costs are agreed in writing. Read the terms

Specifications

Status
In development
Focus
Storefronts, catalogue, orders and AI assistance
AI
Product copy from photos; storefront shopping assistant
Built for
Online brands and commerce teams
Application
Next.js, TypeScript and PostgreSQL
Release
Not publicly released

Features

  1. AI product copy

    Descriptions, features and tags written from the product’s own photos and details.

  2. AI shopping assistant

    Answers shopper questions on the storefront, around the clock.

  3. Search-ready pages

    Product pages ship with search and AI-answer metadata, sitemaps and structured data.

  4. Orders & fulfilment

    Orders, partial fulfilment and refunds tracked with clear status rules.

  5. Human approval

    Nothing AI-written goes live until the catalogue owner approves it.

Architecture

Commerce OS is being built as one platform for storefronts and store operations. AI assists with product content and shopper questions, while approval gates anything that can be published. This diagram shows the intended operating flow, not a deployed system.

Commerce OS connects a merchandising workspace, commerce workflow, product catalogue, review controls, AI assistance and storefront hand-off.Explore the architecture ↗ (new tab)

Expected Impact

Expected outcomes, not measured results. Figures will be added once the product is piloted and compared with a baseline.

Faster listing

Products live sooner

AI-written product copy is expected to cut the time from photo to published product.

How we’ll measure it Track preparation time per approved product.

Better answers

Shoppers helped instantly

An AI assistant on the storefront is expected to answer routine questions without staff.

How we’ll measure it Track questions answered without a support ticket.

More traffic

Pages that get found

Automatic search and AI-answer metadata is expected to improve discovery of product pages.

How we’ll measure it Track organic visits and AI-answer citations per product.

More control

Clear approval before publishing

A shared approval step is expected to keep AI-written content accurate.

How we’ll measure it Track rework and review cycles per product.