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ProjectsProcessAboutFAQLet’s Connect

Service

AI agents and assistants

AI agents and assistants answer routine questions, draft replies and move work forward inside the channels your customers and staff already use, such as WhatsApp, while handing anything sensitive to a person. Forward Deploy grounds each assistant in your own information and sets clear rules for when your team takes over.

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What we build

  • WhatsApp and inbox assistants

    A shared inbox where routine enquiries get AI-assisted answers and the team handles the rest.

  • Staff assistants

    Answers to internal questions drawn from your own processes and documents.

  • Escalation rules

    Sensitive topics, such as clinical questions or complaints, go straight to the right person.

  • Reminders and follow-ups

    Scheduled messages tied to real events, such as appointments, with delivery tracking.

Related work

AiCRM In pilot · Sales

An AI agent that writes and sends outreach, follows up, reads every reply and hands your team the leads ready to talk.

Dental OS In pilot · Healthcare

A clinic workspace where AI answers patients on WhatsApp and reminders and recalls go out on their own.

How we work

  1. 01Understand

    Start with the real requirement.

  2. 02Prototype

    Make the idea tangible.

  3. 03Define

    Understand the business in detail.

  4. 04Launch

    Build for real-world use.

  5. 05Improve

    Learn from what happens in use.

See the full process

Industries

Questions

Q-01Will an AI assistant reply to customers on its own?

Only where you decide it should. In Dental OS, for example, AI-assisted replies handle routine enquiries using clinic information, while clinical questions and complaints are handed to staff.

Q-02Which channels can an assistant work in?

We build around the channels your customers and team already use. WhatsApp is a common starting point, alongside web and internal tools.

Start with one workflow.

Tell us where work slows down. We will discuss the people, systems and information involved, then propose a practical first step.

Get in touch